Payment Methods

๐Ÿ’ณ How Can I Pay for My Order?

At Velnarose, we offer a variety of secure and convenient payment options to make your checkout experience simple and worry-free.

Accepted Payment Methods

Credit & Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

Digital Wallets & Other Payment Methods

  • Shop Pay

  • Shop Pay Installments

  • Apple Pay

  • Google Pay

  • Amazon Pay

  • PayPal

Available payment methods may vary depending on your location, device, and eligibility. All available options will be displayed securely at checkout.

๐Ÿ” Payment Security

Your payment security is important to us.

Velnarose does not directly collect or store your full credit or debit card details. Payments are securely processed through trusted payment providers using encrypted payment technology.

For additional security, your bank or card issuer may require you to verify your payment before completing your purchase.

Depending on your bank, this may include:

  • A one-time password (OTP) sent to your phone or email

  • Verification through your banking app

  • Two-factor authentication

  • Other security checks required by your bank or card issuer

If you're having trouble completing a card payment or verification, please contact your bank or card issuer for assistance.

๐Ÿ’ฐ Paying with PayPal

If PayPal is available at checkout, you can select PayPal as your payment method.

You'll be redirected to PayPal's secure checkout where you can follow the on-screen instructions to complete your payment.

Once your payment is successfully completed, you'll be redirected back to Velnarose and receive your order confirmation.

๐Ÿ›๏ธ Paying with Shop Pay

For a faster checkout experience, eligible customers can use Shop Pay.

Shop Pay allows you to securely save your email address, payment information, and shipping details for faster checkout on future purchases.

If available to you, simply select Shop Pay at checkout and follow the instructions to complete your order.

Eligible customers may also see Shop Pay Installments as a payment option at checkout.

๐Ÿ“ฑ Apple Pay & Google Pay

Eligible customers can use Apple Pay or Google Pay for a fast and secure checkout.

Availability depends on your device, browser, location, and payment method.

If available, the appropriate payment option will automatically appear during checkout.

๐Ÿ“ฆ Amazon Pay

If Amazon Pay is available at checkout, you can use your eligible Amazon payment information to complete your purchase securely.

Simply select Amazon Pay and follow the on-screen instructions.

Having Trouble With Your Payment?

If your payment is declined, please check that:

  • Your card information is entered correctly

  • Your billing address matches the information registered with your bank

  • Your card has sufficient funds or available credit

  • Your bank hasn't blocked the transaction for security reasons

  • Any required payment verification has been completed

If you're still experiencing problems, please contact your bank or payment provider first.

You can also contact our customer support team for assistance:

Email: support@velnarose.com

Customer Support Hours:
Monday โ€“ Friday: 09:00 AM โ€“ 06:00 PM
Saturday โ€“ Sunday: 09:00 AM โ€“ 03:00 PM